TAPIT Software - Call Accounting Highlights
From keeping track of telephone abuse, sales calls, collections calls and customer service calls, TAPIT EX can improve your businesses bottom line and has been the best selling call accounting software for the past 17 years!
TAPIT Software Features
- Remote Client Collection Software for SMDR/CDR Data (for Remote Manager WAN Applications) replaces buffer box.
- NO SMDR Alarm notifies users there is an interruption in a call data flow. The NO SMDR Alarm application also tracks up to 8 phone numbers and triggers the alarm when any of them is dialed.
- Remote Manager supports up to 100 remote locations.
- Multiple extension per User
- New TAPIT "Special" Reports.
- New pricing features.
- Real-time data collection
- Supports all systems with CDR/SMDR output capabilities
- Capable of processing 7 digit numeric extensions / 8 digit alpha-numeric trunks
- Automatic Report Scheduler
- Numeric Caller ID reporting
- Call editing capability
- Export to time and billing packages
- Support for Client Account or User Authorization codes
- E-mail reports in Text, Rich Text and Hypertext (HTML) file formats
- Save reports to HTML files to publish on your Web site
- Supports multiple users. Click here for the single-user version.
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New Features of TAPIT EX:
- Depending on your phone system, TAPIT EX now supports additional fields: IP addresses, multiple extension fields, multiple trunk fields, on-hold duration, ring duration, DNIS field and more.
- New Special Reports (i.e. abandoned calls, on-hold time and ring time reports).
- DNIS reporting
- Transferred Call and Station to Station reporting
- Voice Over IP reporting
- TAPIT Web Reports (included with TAPIT EX Multi-User version) enables users to view reports on the Internet.
- Trunk Analysis Reports (part of TAPIT Web Reports) consist of: All Trunks Busy, Daily Trunk Status, Peak Hour Activity by Trunk, Trunk Group Summary by Hour/Date, Trunk Summary by Hour/Date, Trunk Detail Activity by Date/Hour.
- TAPIT EX and Tapit Remote Manager can process text files multiple times a day. When working with Remote Manager user can create consolidated reports on 30 most active extensions, account codes or telephone numbers.
- TAPIT Pricing has the ability to price DNIS, IP Address and Trunk records.
- The Systems Parameters screen is expanded to make the application tune up easier.
- Incoming calls pricing option.
- Dialing Patterns accommodates DNIS numbers, Authorization Codes and Matter Codes.
- TAPIT CDR Loader provides TAPIT EX with the ability to integrate with PC-based and IP-based phone systems such as Altigen, 3Com, Avaya IP Office and others.
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