IP Office CCC SVR RFA enables the Compact Contact Center for one supervisor, including reporting on 5 agents and 1 enhanced PC wallboard.
The Compact Contact Center option for Avaya IP Office gives you these capabilities. A fully featured contact centre with a comprehensive suite of reporting and management applications, it’s designed for up to 75 local and remote agents. Modular and scalable, it’s capable of meeting your current needs—and future plans—quickly and cost-effectively. |